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We are available by appointment only, and do not always have a representative at our front desk. Please call us at (617) 938-3824, or email us directly to schedule your session! We will return your call/email within two hours, during our regular business hours.

Please arrive approximately 10 minutes before your session is scheduled to begin. You will be given a health history form, and an opportunity to talk to your therapist about your goals and expectations for the session. Feel free to fill out our intake form (printable PDF) before you come in!

Once in your private treatment room, the therapist will discuss options with you (full body massage vs. working on a few target areas, type of pressure desired, etc). He/she will then leave the room while you disrobe to your comfort level and lie down on the massage table under the linens. You will be draped during the entire session, except in areas where the therapist is working.

Please note: B In Touch is a professional Massage Therapy Practice. Draping is mandatory, for the safety and comfort of both client and therapist, and our therapists will not tolerate exposure, sexually inappropriate comments, or requests. We reserve the right to terminate any treatment session, with full payment, as we see necessary to ensure the safety and integrity of our work.

Your therapist is there to make you feel comfortable and relaxed. If you have any questions, feel free to ask before, during, or after your session! Some clients like to converse with their therapists during massages, some clients prefer to relax into the quiet; whatever your preference, we will take our cues from you.

After the session is over, your therapist will again leave the room, and wait for you in the waiting room.

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Scheduling & Cancellation Policy:

We understand that life can be extremely busy ~ and we're thrilled that you reserve time with us to relax and de-stress! Unfortunately, it is very difficult for us to accommodate late arrivals, due to our sessions usually being scheduled back to back. Please try to arrive a few minutes early for your massage, so that you receive your session in its entirety on the table.

In the event that you need to cancel an appointment, we kindly request that you do so with 24 hours notice. The time slot that we reserve for you is yours alone, and we are often unable to re-book it if a client cancels last minute. If you need to cancel with less than 24 hours notice, please try to send someone in your place. If you cannot attend your time and are unable to find a replacement, you may be asked to pay for the session. We appreciate your understanding!

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